IT Pro Expert

Privacy Policy

Last updated: 06 October 2026

What We Collect

We collect business contact details (name, email, phone, address), billing information, and records of IT services provided to your organisation.

How We Use It

Your data is used to provide IT support services, process payments, send invoices, and communicate about your account. We do not sell your data to third parties.

Payment Processing

Card payments are processed securely by Stripe. We do not store card numbers. See Stripe's Privacy Policy.

Email

We use SendGrid to send transactional emails (invoices, reminders). Your email address is not used for marketing without your consent.

Data Retention

Account and billing records are retained for 7 years in line with HMRC requirements. You may request deletion of non-statutory data at any time.

Your Rights

Under UK GDPR you have the right to access, correct, or delete your personal data. Contact us at admin@itproexpert.com to exercise these rights.

Cookies

This portal uses a session cookie for login only. No tracking or advertising cookies are used.


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